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My Account
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ABA Retirement Funds Program
Frequently Asked Questions
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What is my password?
I forgot my password. How can I get another one?
I recently moved. How do I change my address in the…
What is Customer Service?
How do I use Customer Service?
How do I contact Customer Service?
When are transactions effective?
Can I cancel a transaction after I receive a confirmation…
What kind of transactions and services are available via…
What are some of the important features of Customer Service?
Does the Program offer investment advice?
Where can I get fund performance and investment option pricing…
Can I download my plan information into Quicken?
How does the self-directed brokerage account work?
How are contributions submitted?
How often can a firm submit contributions?
My employer makes contributions for me. Can I make salary…
How quickly can I get my money when I make requests for loans…
How many loans can I have at the same time?
How do I find out how much I owe on my loans?
How are loan payments submitted?
What happens if I default on a loan?
Why can’t I withdraw my account balance whenever I want?
When do I have to begin withdrawals?
How do I begin the distribution process?
What if I have a self-directed brokerage account and requesting..
What reports do participants receive?
When can I expect my quarterly statements to arrive?
Can I generate a statement for my account online?
Does a participant receive a Summary Plan Description (SPD)?
View All Frequently Asked Questions
Question :
How quickly can I get my money when I make requests for loans, withdrawals or distributions?
Answer :
Checks will be mailed to your address of record two business days after the request is processed.